WI-FIRE FOR HOTELS, RESORTS AND B&Bs
The travel industry is extremely competitive. Increasingly, guests are choosing where to stay based on whether or not the venue offers free Wi-Fi. Use free wi-fi to secure their booking and Wi-Fire to give your venue the edge by making your Wi-Fi smarter, and collecting customer data for targeted marketing.
FREE OR PAID – YOU DECIDE
Enhance your offering by providing free Wi-Fi. No catches, no time limits and no data restrictions. That way, your guests can enjoy connectivity that delivers exactly what it promises to. Alternatively, you can generate revenue through paid access that provides a premium connection.
Connect guests to products, services and experiences both in and away from your venue. Upsell guests through tailored splash pages that highlight more lavish rooms and suites with a call-to-action that they simply can’t ignore. Maximize engagement with guests by promoting offers such as spa treatments, restaurant menus or special announcements. You could also drive revenue through 3rd party advertising by allowing nearby attractions and local businesses to showcase their offerings.
UNDERSTAND GUEST BEHAVIOUR
Our analytics tool offers unrivaled, detailed insights on your guests. This includes how they interact and move around your venue, online behaviour patterns, and interests. Use these insights to drive visitors to locations within your resort like the spa or restaurant – or wherever you’d benefit most from extra foot traffic.
Understand your guests better through splash page surveys when you ask for their feedback. Gain insight into their needs, wants and opinions in real-time, so that you can take action when it matters, and be prepared for their next stay. This ensures that every guest is one that returns.
API integration capabilities mean that customer relationship and content management platforms can be used to gain comprehensive end-to-end guest analytics, enhanced services and engagement opportunities.
94% of people cite Wi-Fi as the most important amenity.
– Hotel Chatter